Phillip Eng, an experienced engineer in public transit systems, has been appointed as the new general manager of Massachusetts Bay Transportation Authority (MBTA), following the previous general manager’s resignation in January. The MBTA, which manages the nation’s oldest subway system as well as bus, commuter rail and ferry services, has faced criticism in recent years due to safety issues and accidents. The Federal Transit Administration has issued orders to fix maintenance and safety issues, including special directives implemented in June. Eng is expected to focus on restoring safety and reliability in the transport system and has a reputation for improving performance in similar public transit agencies he has managed in the past.

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