The post features an image of a car battery and reports on Richard Dubois’ frustrating experience trying to use his AAA warranty to replace it. Despite having a free replacement battery warranty, Dubois struggled to get a new battery from AAA when the original one he bought suddenly died. Dubois eventually purchased a new battery from a local store and reached out to “12 Responds” for help. After getting involved, “12 Responds” was able to successfully contact AAA and secure a refund of the battery purchase price and $80 for a lapsed policy fee. Dubois expressed appreciation for the resolution.